What is letter writing and web charts in communication skills?

Letter writing

Letters are of three kinds-personal letters, official letters, and applications. Personal letters are written to friends or relations in an informal style. Official letters are written by people to government officials, railway officials, municipal authorities, banks, colleges, business organisations, etc. to make complaints, suggestions, enquiries, place orders, etc. Letters to newspapers are written to express one’s opinion about a matter of public interest or highlight a specific problem. All official letters are written in a formal style.

Here’s an example of a letter of complaint that can be sent as an e-mail. It is a letter to the municipal corporation about the appalling condition of roads in a particular area.

Subject: Poor condition of roads in Ram Nagar.

Dear Municipal Mayor.

I’m xxxxx from Ram Nagar. This is to bring to your notice the appalling condition of the roads in our area. The roads are full of pot holes and ditches. and the condition becomes worse during the rainy season. It is becoming increasingly difficult for people to drive or walk on these roads. Added to this, there is the problem of poor lighting in these streets at night. I hope the authorities concerned will look into the matter and take steps to improve the condition of these roads.

Yours faithfully,

XXXXX

Web charts

Visuals and information such as pie charts and web charts help students transform them into coherent paragraphs Here’s a web chart and a resultant paragraph describing the causes of road accidents.

The web chart represents the causes of road accidents. There are many causes but of late, the major cause is underage driving Speeding beyond limits is yet another reason, while talking on mobiles and drunken driving are other important causes. Though there are strict laws, they are not enforced properly. As a result there is no fear People ignore traffic rules and in their hurry to reach their destinations, drive on the wrong side, causing accidents. It is also observed that users of two-wheelers, three-wheelers or even four-wheelers are not trained properly. They are not aware the dos and don’ts. They do not care to wear helmets or seat belts. People manage to get licences without proper training. The officials of Road Transport Office (RTO) turn a blind eye to this. Last but not the least, bad roads and badly maintained vehicles also cause accidents. The government must impose heavy fines and cancel the licences of people who cause accidents. People should also cooperate and follow all traffic rules for their own safety.

Picture Credit : Google

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